Farewell to the Help Desk
For the last 18 years I’ve been working on computers in some capacity. About eight of those years were server engineering and data center operations, but the rest has been help desk. I’ve always preferred the help desk because it’s more hands-on with people. I have the great privilege to make people happy, one person at a time.
Help desk obviously doesn’t pay near as well as the server side of things, but it’s always been enough to support my family and me. And you know me – I’m not greedy. I only want to make enough to cover what I need, plus a little allowance for toys and beer. I have no desire to drive a fifty-thousand-dollar luxury automobile, or have a summer cabin in the mountains. Though that does sound quite nice now that I think about it.