Farewell to the Help Desk

For the last 18 years I’ve been working on computers in some capacity. About eight of those years were server engineering and data center operations, but the rest has been help desk. I’ve always preferred the help desk because it’s more hands-on with people. I have the great privilege to make people happy, one person at a time.

Help desk obviously doesn’t pay near as well as the server side of things, but it’s always been enough to support my family and me. And you know me – I’m not greedy. I only want to make enough to cover what I need, plus a little allowance for toys and beer. I have no desire to drive a fifty-thousand-dollar luxury automobile, or have a summer cabin in the mountains. Though that does sound quite nice now that I think about it.

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  • Reading time:11 mins read

SpaceBrew Review: Ancient Shores

Ancient Shores
by Jack McDevitt

as posted on Goodreads

This book was like a “wave” at a football game. You know the one where people stand up in turn waving their arms around and it gives the effect that the stadium is an ocean? Yeah. That. Let me explain the analogy.

Well you probably got that it was up and down with the suspense, drama and general kickassery of the story. It was indeed. The gait would pick up and get me real interested, then it would slow back down and even bog down with unnecessary character introductions and irrelevant loose ends. But it also reminded me of a stadium wave because of how imperfect the wave part of the wave actually was.

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  • Reading time:6 mins read

Smart Phone, Dumb User

Have you ever paid attention to your phone bill? Do you know that they actually still send you a list of all the phone calls you made and received during the billing cycle? Why do they do that? I mean, sure, I think the log should be available if we need it, but really? Who the hell actually looks at every call every month? Does anyone keep a record of it on a notepad or something and then check it like a bank statement, making sure he didn’t get billed for a call he didn’t make?

Another thing you might not have noticed on your bill – for those of you with smartphones – is the fact that they charge you thirty dollars a month for a data plan. Well, I know some charge more, some charge less. But the median is somewhere right around thirty bucks. Well, I know you know you get charged that every month, because when you signed up for the service and got the smartphone you agreed that you had to have a plan on it to be able to use it. But have you really sat back and thought about what this really means? Of course you haven’t, you silly goose!

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  • Reading time:4 mins read

The Panama Chronicles: Part 4

Part Four: The Tribal Village of the Embera

We’ve come a long way with technology. This to me is science. I like to stay at the forefront – the leading edge, and all the other buzzwords you can think of that have to do with technology. I sometimes buy devices and gadgets with the full intention of returning them within the fourteen-day window just so I can become familiar with them, learn all about them, and be able to speak intelligibly of them. I would never personally own a Windows phone, but I was quick to hop on my mother’s for an hour or two when she got it, just to check out what they’re all about. I have more gadgets and technology in my house than a Best Buy distribution warehouse. Well, one that’s very small and only has like five laptops and three tablets in it.

I never dreamed I could part with my tech so easily. And maybe I can’t. I brought my tablet and my D/SLR camera with me on this trip to Panama. And my cell phone. And my wife’s laptop, her cell phone, a pocket camera, a 3G wireless hotspot, a GRUB analyzer, a Trip Socket spectrometer, and a bag full of cords, cables, chargers and SD cards. I came fully prepared. Our phones, however, remained off the entire trip. It was nice to be disconnected. Sort of. Not sort of nice. Sort of disconnected. Of course we still fired up Lync and Google Talk to video chat with the kids in the evenings, and I checked my email on my tablet and sent my drawings to my game mates on Draw Something. But we were more off-the-grid than usual. Especially when we went to see the Indians.

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  • Reading time:13 mins read

The Panama Chronicles: Part 1

Part One: Man Versus Murphy

As our tour guide for the Panama Canal said, “Murphy isn’t just a part of our daily lives here in Panama, but he was also born here.” He spoke of Edward Murphy, the Panamanian native who coined the phrase we all know today as Murphy’s Law. Well, we met Mr. Murphy before we even got to the airport.

State Highway 121, which is perpetually in a state of construction, almost caused us to miss our flight. They had blocked the exit to the airport. I don’t know who ‘they’ is, but I’d sure like to have a little chat with them. Yes, they blocked the exit. How can they do that when there are literally thousands of people every day who depend on that exit to get to the airport? Well, you’ll have to ask ‘them’.

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  • Reading time:10 mins read

First Day After The End Of The World

We had a party last night. The invite said “Apocalypse Party. What better way to go out than hanging with friends, with a drink in your hand!” I guess we ended up with about twenty people over there. I served from my two kegs full of homebrew, and people brought various six-packs and variety packs of beer. Which I guess is cool, because now I have probably twenty unique types and brands of beer in my BeerFridge. Twenty that I’ve never tried. Pretty cool, I say. But what about the real question here?

Why didn’t the world end?

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  • Reading time:4 mins read

My Science Fiction Fantasy

You know, there are a lot of things in life that get under my skin. So I won’t start this paragraph by telling you there’s nothing that pisses me off more than this one thing. But it does bother me a frightening lot. I mean, most people would think I was being petty and oafish if I complained about it publicly. So I’ll just do it here privately on this here little forum, you see?

So moving along, there are, as I said, many things that bother me. And this is just one of them. I absolutely cannot stand that everywhere you go, Science Fiction and Fantasy are grouped together. Petty? Inane? Shrug. Maybe so. But it really bothers me. Because some people like one or the other, and not both. I, for one, love some science fiction. I like some space opera, which it seems most of the sci-fi genre has moved to, but I really like pretty much anything fictional that involves sciency stuff.

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  • Reading time:5 mins read

Bacon Talk: Books and Reading

Welcome back, everyone. Where have you all been? We’ve been right here waiting for you to come read! We don’t like to write something until we know you’re coming. We’re like the Whataburger of websites. We don’t make it ’til you order it. Actually, we’ve just been on sort of a hiatus, since Haycomet got bored of writing, and I lost eight of my fingers in an opossum attack last fall. They finally regenerated though, and I’m ready to write! So without any further ado, let’s get down to today’s Welcome Back Bacon Talk topic, which is Books and Reading!
Now I know I do a lot of both. Well, wait. Okay, one’s a noun and the other’s a verb. I’m still trying to get that straight in my head. Okay, so I have a lot of one and do a lot of the other. There. That’s better. So how about you, Haycomet? Do you have a lot of one? And do you, therefore, do a lot of the other? It does seem that the verb might be dependent on the noun.
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  • Reading time:9 mins read

Stumbling on a Musical Gold Mine

Winter is historically my season for inspiration. Everything is dead or dying, cold and gray. It’s a blank slate for creativity and thought. I adore these months. My writing, drawing and music all come alive in the winter. I also listen to a lot more country music in the winter. This stems from spending winter months in Germany when I was in the service, being couped up in a barracks room with one other American guy, snowed in and unable to go anywhere, and all we listened to was country music. I love it.

I understand sometimes it gets annoying and begins to all sound the same. But I have very little respect for people who just automatically dismiss it as if none of it is worth listening to. “I listen to everything but country and rap.” Yeah, yeah, you’re too cool for school. So if this describes you, then you probably need not read on. The column ends here for the closed-minded. If, however, you have an ear for talent – whether or not you actually listen to country music, then read on, dear reader. I listen to everything. This even includes Tejano and Irish polkas in which cases I can’t even understand what they’re saying – so long as the music itself is tolerable and attractive.

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  • Reading time:4 mins read

Time Machine Status: Repaired

Some time ago, I requested your help with finding the cause of my failing Fonga Plug on my time machine. I’m sure you remember the column. It ended up not being the Reticulating Cockball Assembly, after all, and instead the Hyperflux Induction Modulator. And since you cannot buy one of those at Auto Zone, I had to craft one myself.

So I started with the basics. Of course you have to have the Hatford Loop. Without a Hatford Loop, your temporal course will never stabilize. You can literally get lost in the ether between seconds, trying to find your way back to 2254. I have heard horror stories about guys tearing off into the mezazoic period with a camera and a dream of photographing a dinosaur and turning up fossilized in the future. Don’t even ask.

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  • Reading time:3 mins read