If there’s one thing I hate more than slamming my finger in a rusty door, or stepping on a squeaky nail, it’s got to be incompetence in customer service. When I’m in a store inquiring about a product, your sales staff should know the answers to all my questions. Whatever happened to training the employees on the merchandise they are selling? When I worked in the Wal Mart Photo Lab, I took time every day to stand there reading the boxes of all the cameras. I learned what the best features were on every one of them, and was able to effectively compare and discuss intelligibly the best options for the customer. So if I go into Best Buy or Circuit City, why can I not expect someone working in the television department to do the same thing?
There’s nothing I hate more than asking someone a very specific question and having them look at the damn tag. Dude, I can do that myself. And already have. For instance, yesterday, I was in Micro Center, picking up an IDE/SATA I/O controller board for my home PC. I’ve troubleshot the problem down and determined that the root cause must be a bad IDE controller on my mother board. And since the computer I built is around three years old now, it’s a little outdated. It’s still a bad ass machine. I have a Pentium 4, and a good amount of RAM. But you know how quickly technology upgrades and supersedes itself. So my point is that it’s hard to find a socket 775 mother board that still supports the type of memory sticks I have. DDR2 is the new thing.